Kingwood · Houston
Questions, answered like we would in the studio.
Straight talk about fittings, timing, investment, and what happens if plans shift. When the full agreement matters, we link the live template we actually use.
Getting started
Timing, what to bring, and who we work with.
When should I bring my wedding gown in? Sooner is kinder to your timeline — especially in Houston.
Many shops suggest starting about three months before the wedding. We like a little more breathing room.
Please come see us as soon as the gown is yours. Houston weather, travel, and life in general have a way of rearranging calendars. Starting early means we can work at a calm pace — and still have time if something unexpected shows up.
What should I bring to my first fitting? The shoes, veil, and underlayers you’ll wear on the day.
Bring the shoes, veil, and shapewear (or other underlayers) you plan to wear with the gown. Those pieces change how the dress sits, so we fit to the real look — not a stand-in.
We cannot begin alterations until shapewear is chosen, if the gown needs it. If you do not have any yet, we keep options in the studio for you to try.
Do you alter mother-of-the-bride dresses, suits, or bridesmaids? Right now our studio is devoted to bridal gowns.
Our studio is currently dedicated to bridal gown alterations, so we can give each bride the time her dress deserves.
Wedding-party and family garments are something we can discuss as part of Bridal Concierge on the wedding day. If you are unsure whether your piece is a fit for us, the free phone consultation is the easiest place to ask.
I have more than one gown. Do you offer a discount? We are glad to work on each look — each gown is its own project.
We love seeing brides (including LGBTQIA+ and trans brides) choose more than one look for the celebration. Each gown is still its own project: its own structure, beading, and fittings.
Because of that, we do not discount a second or third gown. We will quote each one clearly so you can decide what feels right for your day.
Appointments
How fittings work and how to book.
How long are appointments, and is extra time extra? Phone calls are complimentary. In-studio fittings are not rushed.
A phone consultation is complimentary and usually takes about 20–30 minutes. It is how we get to know your gown, your date, and whether we are the right studio for you.
In-studio fittings take the time they take. We do not add a fee because a fitting ran long. The quote we agree on stays the quote, unless you choose a new change after we have already planned the work.
How many fittings will I need? Most brides have three. A simpler two-visit path is available.
Most brides have three fittings. That rhythm gives us time to sew, check the live fit, and refine the details.
We also offer a two-appointment path that costs less and does not include extra fit-checks. If you choose two visits and later want additional changes, we will share the cost of that new work before we do it.
Who will I see at my fittings? Hannah or Yuliana — and the sewing stays in-house.
You will work with Hannah or Yuliana, depending on the day. We share your file as a team, and after each fitting we save a recap (video and photos, with your okay) so the next visit never starts from scratch.
Sewing is done in-house by our studio, including our full-time seamstress. Your gown does not leave our care to a mystery workshop.
How do I book or change an appointment? Start with a free phone consult, then schedule in the studio.
Begin with a complimentary phone consultation on our website. After that, you can book your first in-studio fitting online. A fitting consultation fee is due when you reserve that visit and is credited toward your alterations.
Need to move a time? Use the link in your texts or emails. If anything feels stuck, text or call us — Hannah and Yuliana handle that personally.
Investment
Quotes, payment timing, and how we charge.
What do bridal alterations typically cost? Most gowns land near $700; complexity can take the range higher.
Every gown is different, so we quote yours rather than posting a menu of “hemming, $X.” Photos of you in the dress during the phone consult help a great deal.
Typical alterations are around $700. With added details, many brides land near $1,200. Common work can range from about $600 to $3,000 depending on the gown, the beading, and the changes you want.
The phone consultation is how we talk through your dress and give you a real number — not a guess from a contact form.
How does payment work? Is the price set up front? You leave the first fitting with a clear invoice — no surprise at pickup.
You receive a quote on the complimentary phone consult. The fitting consultation fee (currently $200) is paid when you book the first in-studio appointment and is credited toward your alterations.
We finalize the invoice at that first fitting. The remaining balance is due before the second fitting — about halfway through the process.
We stand by the quote we agreed on. Extra charges only happen if you choose to change the plan. We will tell you the cost of that new work before we begin it.
What payment methods do you accept? Cards, cash, and Zelle. Zelle skips card processing fees.
We accept major credit cards, cash, and Zelle. You can pay through the invoice link we send you.
Zelle does not include card processing fees, which some brides prefer. The fitting consultation fee is due when you book the first studio visit; the rest follows the timeline above.
Will I be charged more if something needs to be redone? New requests are quoted first. Fit changes from new shoes or shapewear work differently.
If you ask for a new change after we have already agreed on the plan — or after you have taken the gown home — we will only begin that work after we share the cost and you approve it.
If the gown no longer fits because shoes, shapewear, or a petticoat changed after we fitted you, we will still try to help when the calendar allows. Whether there is enough time is a studio decision, and that extra work is billed separately.
If there is not enough time to recut or re-hem safely, we cannot take responsibility for a fit that no longer matches the original plan. Any remaining balance is still due, and the gown is considered complete as we last fitted it.
If plans change
Postponements, pausing work, and fit changes.
What if my wedding is postponed or cancelled? We will take care of you and the gown. Pickup has a simple window.
We are so sorry if the day has to move. You can pick up your gown within 30 days. Please settle any remaining balance before you take it home.
If work has already started, we will walk you through what has been completed and what, if anything, can be returned. The full details live in the current Bridal Alterations Agreement.
How do refunds work if I need to pause or stop? We refund unused work. Time already spent on the gown is kept.
Before we have started sewing: payments toward alterations are returned, minus the fitting consultation fee.
Once work has begun: we refund only the portion that has not been started. Work already in progress or finished is not refunded.
After the gown is complete: there is no refund. Please pick the gown up within 30 days of the last fitting, once the final balance is paid.
After pickup, we do not refund — even if you later wish the dress felt different. That is why we inspect the gown together before you leave. If you take the gown to another tailor, we also cannot refund completed work.
What if my weight changes, or I switch shoes or shapewear? Tell us early. The same shoes and underlayers keep the fit we built.
Bodies change — that is normal. Tell us as soon as you know. We will do everything we can if the calendar still allows. Extra fittings or new sewing may be billed.
Please wear the same shoes and shapewear we fitted you in. Changing those after the fact can undo a hem or a waist we already set. We cannot be responsible for a new fit that comes from new underlayers or a different heel height.
If there is still time, we will always try to make it right. You will see the cost before we start that extra work.
Wedding day
On-site care and last-minute support.
What is Bridal Concierge? A specialist with you on the day — steaming, bustle, and calm.
Bridal Concierge is our on-site wedding-day care. A dedicated specialist helps you into the gown, steams, handles last-minute sewing, and stays with the dress so you can stay in the moment.
Packages can include steaming, bustling, photo posing (lifting and fluffing the veil and train), emergency repairs, and — on fuller days — support for the wedding party as well.
If you want someone whose only job is the gown, this is that person. We are happy to walk through packages on a phone consultation.
If I do not book Concierge, can I still call you on the wedding day? Wedding-day emergency support is reserved for Concierge brides.
Wedding-day emergency support — including phone help in the middle of getting ready — is reserved for brides who have booked Bridal Concierge.
That is how we make sure we are truly free for the people who have reserved us for that day. If on-the-day backup would give you peace of mind, we would love to talk through a Concierge package with you.
When you take the gown home
Our promise after pickup, and what to look for together.
What is your workmanship promise? If our sewing needs a fix before the wedding, we repair it at no charge.
If the work we did needs a repair before your wedding day, we fix it at no charge — even after pickup. That covers our alterations.
It does not cover brand-new requests, a different gown, or a change in shoes, shapewear, or petticoat after we fitted you.
Please look the gown over with us before you take it home, and tell us right away if something feels off so we still have time to help.
What should I check before I take my gown home? We inspect together. Once it leaves, the refund window is closed.
We will go over the gown with you: hem in your shoes, bustle, closures, and the details you asked for. Speak up in the studio — that is the easiest moment to adjust something while the dress is still on the form.
Once the gown has been picked up, we do not offer refunds. If our sewing needs a repair before the wedding, that is covered by our workmanship promise. New ideas after pickup are quoted as new work.
What forms of payment do you accept?
We accept all major credit cards, cash, and Zelle.
What if my wedding is cancelled or postponed?
Our hearts go out to you during this difficult time. If that happens, worry not, as you can collect your stunning gown within 30 days. Just remember to settle any remaining balance before you head out.
What do I need to take to my first appointment?
Please remember to bring your veil, shoes, and shapewear to your appointment. Alterations cannot begin until your shapewear has been selected (if necessary). If you do not own any, we have a variety of options available for you to try.
Do you do other alterations? i.e. Mother of the bride, suits, etc.
We're only offering bridal alterations at the moment.
If I have multiple wedding gowns, do you offer a discount?
We’re excited to see more brides, including those in the LGBTQIA and Trans community, embracing multiple gowns for their big day! However, since each gown requires its own specialized alterations, we’re unable to offer discounts for this service.
What is the average cost of alterations?
Alteration costs vary from $300 to $1,100 for common modifications. If you want an exact quote, please use our contact form to submit your photos and discuss the specifics of your dress and alterations with us.
What is a Bridal Concierge?
A Bridal Concierge is a specialized service that provides personalized assistance to brides on their wedding day. This service typically includes a dedicated professional who helps with various tasks such as gown fitting, last-minute alterations, steaming the dress, managing the bride’s attire throughout the day, and ensuring the bride feels comfortable and stress-free.
The goal of a Bridal Concierge is to make the bride’s experience as seamless and luxurious as possible, allowing her to focus on enjoying her special day.
When should I bring my wedding dress in for alterations?
The industry standard is to start alterations 3 months before your wedding, but we like to do things differently. We encourage you to see us as soon as possible. After all, this is Houston—the city of hurricanes and unexpected natural events.
We want to make sure your gown alteration process isn’t disrupted by life’s surprises or whatever the weather may bring.
If I don't get the Bridal Concierge package, will you still be available for wedding day emergencies via phone?
Unfortunately, wedding day emergency support is reserved for brides who have purchased the Bridal Concierge package. This ensures we can provide the dedicated attention and care that this service requires.
What guarantee do you offer?
If the work we did needs a fix before your wedding day, we repair it at no charge, even after pickup. That covers our alterations. It does not cover new requests, a different gown, or a change in shoes, shapewear, or petticoat after we fitted you. Please inspect the gown with us before you take it home. Tell us as soon as you see an issue so we still have time. Details are in the alterations contract you sign at the first fitting.
Refunds
Before Alterations Start: If alterations haven't started, any payments made towards the alterations will be refunded, minus the $200 consultation fee.
Once Alterations Have Started: A refund will be issued based on the work not begun. Alterations that have been completed or begun will not be refunded.
After Alterations Are Completed: No refunds will be applied at this stage, and the gown must be picked up within 30 days of the last fitting, pending final payment.
After Gown Pickup: If the gown has been picked up, no refunds will be applied, even if the client is not satisfied with the alterations. Please ensure that you inspect the gown before taking it home.
If the Gown is Taken to Another Tailor: No refunds will be issued if the client takes the gown to another tailor.
Will you charge more if something goes wrong?
In the event that time permits and alterations can be made, additional charges will be incurred, for which the client will be responsible. Payment for such charges must be made prior to initiating any further alterations. If there isn't sufficient time to make corrections, and the gown no longer fits or is of the wrong length, the Business Owner will not be held accountable. The client must fulfill any outstanding payments, and the gown will be considered complete.
In the event I, the client, pick up the dress and later decide to request changes or don't approve of an alteration, I understand that I may be charged for requested changes.
I, the client, understand that if I change shoes, shapewear, petticoats or any other items that my dress may not fit the way as discussed in the initial consultation and that the Business Owner will not be held liable for these changes. If time allows, the Business Owner will do everything possible to ensure the gown fits as discussed in the initial consultation. Only the Business Owner will determine if there is sufficient time. To learn more about this, please review our Bridal Alterations Contract here.